Training Specialist- Insurance Agency Owners

The Training Specialist supports Brightway’s consistent growth and culture through online, virtual learning environments and in our Home Office. Assessing current training needs, developing materials, and facilitating training for insurance Agency Owners, newly hired Brightway franchise employees and existing representatives are a few of the ways that a Training Specialist contributes. The Training Specialist will also ensure effective, timely delivery of projects to meet ongoing business needs. They will identify system, process, and workflow enhancement opportunities, and will be a key part of solution development. Finally, and most important, they will inspire each group of learners to perform at the highest level every day. This is a hybrid role with some in office requirements and ability to work from home, must be based in the greater Jacksonville, FL area. 

 Job Responsibilities

• Facilitate learning using a variety of techniques, resources, and technologies
• Tailor and deliver content for various audiences and experience levels
• Adjust training methods and content based on trainee feedback
• Take existing training materials and concepts, internalize them, and deliver in ways that are authentic to the learner while meeting current learning objectives
• Adjust training agendas, schedules, and environments as needed to meet the needs of learners and the business
• Make best use of feedback to improve training material and methods while maintaining productive relationships with trainees and other staff
• Mentors and leads in the classroom by fostering learning engagement and enthusiasm
• Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint)